Know your costs. Protect your investment. Experience the advantage.
Customer Advantage Plans (CAP) safeguard your direct maintenance costs and provide the ultimate in cost predictability. The plans protect your investment and provide confidence of knowing you’re backed by the industry leader in customer support. With coverage options for non-standard kits, engines and full maintenance solutions available now or coming soon, our customers experience the Bell Helicopter Advantage.
Complete direct maintenance cost protection.
Optional non-standard kit coverage.
Preferred rates for aircraft serviced by 100+ CSFs.
Residual value protection.
Improved financing terms.
Transferable upon aircraft resale.*
No “Buy-In’s” for select Premier fleet customers.
Budget and rate protection.
Aircraft Value For Price
Cost of Parts
Quality of Training
Quality of Technical Manuals
OEM Product Support
Speed of Service
There are other plans out there, but many are overly complex, overpriced and leave customers wondering if they are really covered when they have an unplanned maintenance event. Customer Advantage Plan members have:
Bell Helicopter has two straight-forward Customer Advantage Plan options: Standard and Premier Plans.
Both offer holistic coverage of the standard helicopter configuration, with optional coverage for non-standard kits. Standard and Premier Plans are both designed to provide peace-of-mind that your aircraft is protected from day one of your aircraft ownership. Why overcomplicate your OEM support?
Don’t just think you’re covered…. Know it.
|Aircraft Ownership||New Aircraft or Fleet Customer||New Aircraft Only|
|Years of aircraft ownership||5+||<5|
|Annual flight hours||High||Low|
|Standard helicopter configuration parts|
|Optional coverage for kits installed by Bell Helicopter|
|Optional full maintenance coverage||Coming Soon||Coming Soon|
|Optional engine coverage||Varies by Model||Varies by Model|
|Parts used for scheduled maintenance|
|Parts used for unscheduled maintenance|
|Life limited components|
|OEM original and authorized parts|
|Alert Service Bulletins|
|Minimum annual flight hours||No Minimum||No Minimum|
|Preferred Rates for using Bell Helicopter Authorized Customer Service Facilities|
|Choice Pricing Under Warranty|
|Access to Bell Helicopter Customer Portal|
|On-site technical assistance|
|24/7/365 AOG support|
*Upon sale of aircraft, any remaining funds in the aircraft’s Premier CAP account may be transferred with execution of a new contract.
Engine: Turbomeca 5Star
Engine: Pratt & Whitney
Engine: Pratt & Whitney
The Customer Advantage Plan provides the confidence of knowing you’re backed by the industry leader in customer support. For new aircraft, the plans are designed to provide peace-of-mind that your aircraft is protected from day one of your aircraft ownership.
Lower Rates During Warranty
Savings On Overall Aircraft Support
Residual Value Protection on Aircraft
Ensuring you’re covered locally is one of the many benefits of being a Bell Helicopter customer. With the largest service network in the industry, CAP members who use a CSF for their local maintenance receive the preferred “in-network” rates for their aircraft.
Coverage is available at competitive rates for those who choose to perform their maintenance elsewhere.
Preferred Customer Advantage Plan Rates
OEM Trained Maintainers and Technicians
100+ CSFs around the world
Audits of facility standards and practices
Optional full maintenance coverage
OEM authorized parts and documentation
Fastest access to OEM support
Ready to learn more about how Customer Advantage Plans improve your aircraft operations? Please fill out this short form to have a sales representative contact you.